Mediator Resume

Full-time dedicated neutral managing active, complex caseload in healthcare payer/provider disputes and commercial litigation. Operates at pace counsel demands. Combines deep healthcare industry knowledge (claims data analysis, coding standards, reimbursement protocols) with active command of emerging dispute resolution technology. Regularly deploys AI-assisted case management tools to accelerate hearing preparation and streamline proceedings. Proactive case manager: early issue framing, interim rulings that narrow claims, and decisiveness and case management that preserves counsel relationships. Responsive, clear reasoning, and sustained engagement throughout proceedings.

Benner ReSolutions - Arbitrator, Mediator, and Dispute Resolution Consultant

Arbitrator, Mediator, Educator, Attorney

Solo Practitioner, Benner ReSolutions, 2010 - Present; Partner, Shipman & Goodwin LLP, 2006 - 2009, 1976 - 2004.

LEGAL BACKGROUND EXPERTISE Extensive Healthcare & Commercial Practice Background Senior litigation partner with national practice in healthcare law and complex commercial disputes. Deep, practical expertise in healthcare industry operations, reimbursement systems, coding standards, claims data management, regulatory frameworks, and provider/payer business relationships. Healthcare Provider Representation: Long-standing outside counsel to major statewide healthcare system and affiliated entities; represented across full range of provider-side disputes (reimbursement, medical staff governance, regulatory matters, operational disputes). Healthcare Payer Representation: Led multi-year national engagements representing groups of healthcare payers in large-scale overpayment and recovery disputes. Responsibilities included claims data aggregation, analysis of billing patterns, application of clinical standards, development of extrapolation methodologies. Aggregate dispute value exceeded $2.5 billion. Developed detailed working knowledge of claims systems, billing protocols, coding methodologies, and payer/provider contract interpretation. Commercial Litigation: Extensive experience in partnerships, LLCs, finance, and bankruptcy matters nationwide. Practice emphasis: problem-solving, dispute avoidance, efficient resolution of high-stakes conflicts. Represents clients' legal interests aggressively and strategically while maintaining fairness and professional relationships. JUDICIAL & LEADERSHIP ROLES Federal Grievance Committee, U.S. District Court | Chair, 6 years | Presided over multiple contested evidentiary hearings annually involving sensitive and complex issues; demonstrated impartiality, sound judgment, and decisiveness in high-stakes disputes. Special Master, U.S. District Court, District of Connecticut | Appointed to resolve discovery disputes and complex procedural matters. Connecticut Bar Association | Executive Committee Member; Alternative Dispute Resolution Section (Past Chair) | Active role in advancing ADR practice standards and ethics. Connecticut Bar Association Attorney Fee Disputes | Volunteer Arbitrator & Mediator | Serves as neutral in peer and client disputes. Award: Raymond Green Award for Distinguished Service, Federal Bar Association TEACHING & THOUGHT LEADERSHIP Adjunct Faculty, Quinnipiac University School of Law Taught: Dispute Resolution in Healthcare | Covering full spectrum of healthcare conflicts: business operations, reimbursement methodology, governance, regulatory issues, clinical standards application. Curriculum design reflected industry practices and evolving dispute landscape. Publications & Speaking: Contributor to dispute resolution literature; recent publications include "Planned Early Dispute Resolution," "Corporate Conflict Management 4.0," and ADR columns in Connecticut Law Tribune. Speaking engagements to bar associations, business groups, and ADR forums on contemporary topics in mediation, arbitration, and conflict management.

Mediated to resolution numerous commercial, healthcare and estate disputes; strong preparation, process and party-interest orientation; resolution through option creation and complete perseverance in the most intractable cases. Teaches mediation, negotiation and arbitration at University of Connecticut Law School (Fall 2012 and 2013) and Quinnipiac University School of Law (Spring 2014 and Fall 2014-15), and now dispute resolution in healthcare at QUSL. Regularly publishes on mediation and dispute resolution topics. Planning and Presentation Committee, Reimagining Corporate Conflict Management, Straus Institute for Dispute Resolution at Pepperdine Law School, September 2014; Planning Committee, Symposium entitled "What Are the Cures for Conflict on Healthcare. March 2015.

General business and commercial, healthcare, small and family business, real estate, terminated executives under employment agreements.

I am devoted as a full time neutral to offer most effective mediation processes for attorneys and their clients. Skilled mediation requires training, experience, insight and ultimate people skills. Negotiation is most effective, and most likely to be successful, when focused on party interests, value creation and brainstorming options that breaks deadlocks in highly charged cases. I help determine what is really at stake for the parties, identify and overcome the barriers to resolution, and work within the frame of achieving an optimal resolution. I engage fully and firmly with the parties and counsel, providing evaluation when necessary. Complete perseverance and reinforcement of optimal resolution options is indispensable in the most difficult cases. Mediation and negotiation are core competencies for developing lawyers, so I teach mediation and dispute resolution at Quinnipiac University School of Law.

TECHNOLOGY PROFICIENCY & CASE MANAGEMENT INNOVATION Current Competencies: Highly proficient in legal technology and case management systems; actively trained in emerging AI applications for dispute resolution. Recent Certification: Completed ClearBrief Academy (July 2025). AI tools benefit the parties by enhancing review of complex records, organizing large claims datasets, identifying and framing factual issues, and streamlining hearing preparation, enhancing efficiency without compromising rigor or confidentiality. Full adherence to ethical and professional responsibility standards in all technology use. Counsel Benefit: Technology integration reduces preparation burden, accelerates case resolution, and effectuates an innovative approach to complex dispute management. Parties and counsel appreciate efficiency combined with thorough human review and decision-making.

Princeton University (AB, Political Science and Public Policy, with high honors); Georgetown University (JD, Executive Board, Georgetown Law Journal).

Admitted to the Bar: Connecticut (1976); U.S. District Court, District of Connecticut; U.S. Court of Appeals, Second Circuit.

American Bar Association (Health Law and Dispute Resolution Sections); Connecticut Bar Association (Alternative Dispute Resolution Section, Executive Committee, Past Chair; Attorney Fee Dispute Committee (volunteer arbitrator, mediator); Pro Bono Committee); Connecticut Bar Foundation (James W. Cooper Fellow)

"Planned Early Dispute Resolution" Corporate Disputes, Jul-Sept 2016; "How Businesses Use Planned Early Dispute Resolution" Alternatives to the High Cost of Litigation, April 2016 (with John Lande); "how Your Company Can Develop a Planned Early Dispute Resolution System," Alternatives to the High Cost of Litigation, May 2016 (with John Lande); "Corporate Conflict Management 4.0; Reflections on How to Get There From Here", 16 Pepperdine Dispute Resolution Law Journal 289 (2016); regular ADR columns in The Connecticut Law Tribune; "Building Positive Relationships", Alternative Dispute Resolution Client Strategies, 2007; Contributing Editor, CONFLICT MANAGEMENT, 2004-2007; "Second Circuit Precludes Taking Arbitrator's Deposition for Manifest Disregard," CONFLICT MANAGEMENT, February, 2004; "Supreme Court Vacates Class Arbitrator Ruling in Bazzle," CONFLICT MANAGEMENT, vol. VI, Summer, 2003. SPEAKING ENGAGEMENTS: "Streamlining Disputes: The Mediator as Case Manager", ADRHub Webinar, July, 2016, "ADR Comes of Age in Connecticut Corporations," Connecticut Bar Association Annual Meeting, June, 2005; Overview of ADR Developments, Connecticut Bar Association Annual Meeting, June, 2015; numerous speaking engagements and programs to bar associations and business groups. Teach a course at Quinnipiac University School of Law in Dispute Resolution in Healthcare, covering the full range of healthcare conflicts, including business, reimbursement, governance, regulatory and clinical issues. The intention going forward is to create an interdisciplinary course involving the medical, nursing and social work schools that are housed in the same building as the law school.

No travel charge for Connecticut. Discounted for all other locations.

Hourly Rate: $525.00 Daily Rate: Not provided Study Rate: $525.00/hr Cancellation: $1,500.00/Day Cancellation Period: 7 Days Comment: No charge for travel within Connecticut.

English

United States of America

West Hartford, Connecticut