Mediator Resume

Arbitrated and mediated over 200 cases. Chaired ADR professor and assistant dean at Top-20 US law school. Frequent presenter and author on issues relating to arbitration law and practice. Prior experience as General Counsel of Fortune 10 company and ADR practitioner at one of the world’s largest law firms. Former member of AAA Board of Directors and advisory council. Active, hands-on approach informed by thorough preparation and years of experience as an arbitrator and mediator.

University of Minnesota Law School - Assistant Dean of Experiential Education J. Stewart and Mario Thomas McClendon Professor in Law and Alternative Dispute Resolution Zamoff ADR

Professor, Assistant Dean, Arbitrator, Mediator

J. Stewart and Mario Thomas McClendon Professor in Law and Alternative Dispute Resolution & Assistant Dean of Experiential Education, University of Minnesota Law School, 2022 - Present; Arbitrator and Mediator, Zamoff ADR, 2020 - Present; Professor (Alternative Dispute Resolution), Litigation Program Director & Law in Practice Program Director, University of Minnesota Law School, 2017 - 2022; Partner, Hogan Lovells US LLP (Minneapolis, MN), 2013 - 2017; Co-Director, University of Minnesota Law School Mediation Clinic, 2012 - 2013; Executive Vice President and General Counsel/General Counsel, UnitedHealth Group, 2009 - 2012; General Counsel, UnitedHealthcare, 2008 - 2009; Partner, Hogan & Hartson LLP (Washington, DC), 2001 - 2008; Assistant U.S. Attorney, U.S. Department of Justice (Philadelphia, PA), 1996 - 2000; Associate, Hogan & Hartson LLP (Washington, DC), 1993 - 1996; Law Clerk to Hon. Richard L. Williams, United States Court for the Eastern District of Virginia (Richmond, VA), 1992 - 1993.

Extensive experience in arbitration and mediation of commercial disputes as a neutral, advocate, and general counsel. Specific (non-exhaustive) experience and expertise is highlighted below: CONSUMER LAW - Experience arbitrating, mediating, and litigating a wide range of consumer claims including breach of contract, false advertising, unfair pricing, antitrust, privacy, fraud and misleading conduct, lending and debt collection claims, and statutory and common law unfair competition claims. CONTRACT LAW - Experience arbitrating, mediating, and litigating cases involving payment disputes, service agreements, exclusivity deals, employment and non-compete agreements, shareholder agreements, software and other technology development, vendor and supplier contracts, and contracts for insurance. HEALTHCARE - Experience arbitrating, mediating, and litigating disputes between healthcare entities involving contract interpretation and federal and state health laws. Disputants have included health insurers, hospitals and hospital systems, physicians and physician practices, medical groups, third-party administrators, treatment and testing facilities, PBMs, and other healthcare service providers. Experience includes cases involving utilization management, medical necessity, coordination of benefits, fee schedule interpretation, allowed amounts, covered services, eligible expenses, negotiated rates, clean claim issues, coding, prior authorization, experimental treatment and therapies, network terminations, "usual and customary" rates, HIPAA, FCA, ACA, ERISA, out-of-network claims, the federal 340B drug pricing program, non-compete agreements, software contracts, outsourcing agreements, ASO contracts, partnership and joint venture arrangements, unfair competition, and a host of alleged contractual breaches relating to insurance coverage and the provision of services in the healthcare industry. Experience with claims sampling in payor-provider disputes. COMPLEX DISPUTES - Experience arbitrating, mediating, and litigating complex disputes involving healthcare law, contract law, antitrust and competition law, insurance law, consumer law, employment law, alleged fraud and deceptive practices, alleged violations of statutes and regulations, compliance issues, and government investigations. EMPLOYMENT LAW -- Experience arbitrating, mediating, and litigating disputes involving alleged employment discrimination, alleged sexual harassment, alleged violations of employment agreements, the enforcement of non-competition and non-solicitation provisions, and alleged violations of employment law statutes and and regulations. PHARMACEUTICAL/BIOTECHNOLOGY - Experience arbitrating, mediating, and litigating antitrust/intellectual property disputes, contract disputes, issues regarding compliance with federal and state law, the False Claims and Anti-Kickback Acts, coding and reimbursement issues and relationships between healthcare providers and pharmaceutical and medical device companies. INSURANCE - Experience arbitrating, mediating, and litigating disputes between insurers and insureds involving health, GCL, D&O, employment practices, E&O and other insurance policies. Extensive experience in health insurance law. ANTITRUST AND COMPETITION - Experience arbitrating, mediating, and litigating disputes involving alleged price fixing and other violations of the Sherman Act, claims involving pharmaceutical pricing, false advertising claims.

Experienced neutral with substantial experience in all aspects of arbitration and mediation. Able to draw upon experience as chaired professor of alternative dispute resolution, leader of ADR organizations, ADR practitioner at one of the world’s largest law firms, and General Counsel of a U.S. Fortune 10 company to help parties resolve disputes of all shapes, sizes, and complexities. Arbitrated and mediated over 175 cases. J. Stewart and Mario Thomas McClendon Professor of Law and Alternative Dispute Resolution at University of Minnesota Law School. Professor and co-founder (and former co-director) of University of Minnesota Law School Mediation Clinic. Presenter, panelist, and author of articles on several ADR-related topics. Represented clients in numerous arbitration and mediation proceedings as partner at premier international law firm. Nominee for Trial Lawyer of the Year by Lawyers for Public Justice. Recognized by Guide to the Leading U.S. Litigation Lawyers. Responsible for oversight of all ADR proceedings on docket of Fortune 10 corporation. One of Corporate Board Member's "10 GCs to Watch" as GC of UnitedHealth Group. Former member of AAA Board of Directors, Council, and Healthcare Advisory Committee.

Complex commercial disputes, healthcare, contract disputes, employment law, tort claims, disputes over insurance coverage, antitrust and competition law, business law, federal and state government investigations, alleged fraud and unfair business practices, and consumer protection laws.

A good mediation process is one centered on disputant autonomy and procedural fairness. The mediator's role is, first and foremost, to facilitate a candid, robust and respectful exchange of information. Once the key information has been exchanged, the mediator will help the parties figure out whether they can find a pathway to resolution. The mediator's level of activism is dictated by the desire of the parties, the nature of the dispute and the dynamics of the mediation. Where the mediator has a useful perspective - whether due to experience or expertise, or both - a range of evaluative techniques may be used to test whether the proposals (or lack of proposals) are meaningful and calculated to lead to a resolution of the matter. Where substantive knowledge of the dispute and related legal issues are important to the mediation, the mediator will solicit information and, perhaps, position statements in advance of the mediation.

Extensive familiarity and experience with virtual meeting platforms such as Zoom, LoopUp, and GoToMeeting. Conducted several remote arbitrations and mediations since 2020.

University of Virginia Law School (JD, Order of the Coif-1992); University of Virginia (BA with distinction-1989).

Admitted to the Bar: Minnesota.

Association of American Law Schools ADR Section; American Bar Association (Dispute Resolution Section); American Arbitration Association (former member of Board of Directors, Leadership Council, and Healthcare Advisory Committee); Conflict Resolution Center of Minnesota (Former Co-Chair of Board of Directors); Children's Law Center of Minnesota (Former Chairman of Board of Directors); Academy of Distinguished Teachers.

Presentations and Speaking Engagements: Panelist, AI in Action: Enhancing Healthcare Dispute Resolution, AAA 2025 Annual Conference (March 2025) Co-Presenter, Navigating Managed Care for the Judiciary, AAA (September and December 2024) Panelist, Healthcare Arbitrator Roundtable: Master Session on Effective Strategies, AAA 2024 Healthcare ADR Conference (October 2024) Co-Presenter, Disclosures Are An Arbitrator’s Best Friend, AAA Healthcare Panel Roundtable (June 2024) Co-Presenter, Sanctioning Attorneys in Arbitration, ABA Dispute Resolution Section Spring Conference (April 2024) Presenter, Transparent Connections: A Framework for Arbitrator Disclosure in the Era of Social Media, AAA (April 2024) Presenter, Proposed Guidelines for Arbitral Disclosure of Social Media Activity, University of Minnesota Law School (February 2024) Presenter, Arbitrators, Social Media and Disclosure Ethics, UNLV Law School (February 2024) Presenter, Sanctioning Attorney Misconduct in Arbitration, AALS ADR Works-in-Progress Conference, Yale Law School & Quinnipiac University School of Law (October 2023) Co-Presenter, Understanding and Maximizing the Benefits of Arbitration, ABA National Managed Care Institute (October 2023) Presenter, Do Arbitrators Have the Authority to Sanction Lawyer Misconduct?, AAA (August 2023). Presenter, Protecting Confidential Arbitration Awards, AAA (July 2023). Co-Presenter, Reforming the FAA: Forging a Path Forward, ABA Dispute Resolution Section Spring Conference (May 2023) Presenter, “Criminalizing” Depositions in Arbitration, AALS ADR Works-in-Progress Conference, University of Oregon Law School (October 2022) Presenter, Peering Into the Arbitrator’s Brain: How is Your Large Complex Healthcare Case Evaluated, 2022 AAA Healthcare Dispute Resolution Innovation & Strategy Conference (September 2022) Presenter, Proposed Guidelines for Arbitral Disclosure of Social Media Activity, ABA Dispute Resolution Section Spring Conference (April 2022) Presenter, Safeguarding Confidential Commercial Arbitration Awards in Uncontested Confirmation Actions, AALS ADR Works-in-Progress Conference, University of Maryland Law School (February 2022) Presenter, Proposed Guidelines for Arbitral Disclosure of Social Media Activity, AALS ADR Works-in-Progress Conference, Straus Institute for Dispute Resolution (October 2021) Presenter, Say What? Arbitrator Disclosures – What Arbitrators Should Disclose, What Counsel Should Do With Disclosures and Why it Matters, ABA Dispute Resolution Section Conference (April 2019) Faculty, AAA Healthcare Dispute Resolution Innovation & Strategy Conference Faculty, ACI, Managed Care Disputes and Litigation, Alternative Dispute Resolution: Streamlining the Arbitration Process in Light of the Healthcare Payor-Provider Rules Faculty, AAA Rx for Healthcare Disputes: Exploring Alternative Dispute Resolution Solutions Publications: The FAA's Silence on Arbitral Disclosures: A Pressing Problem in the Social Media Age (book chapter), THE FEDERAL ARBITRATION ACT: SUCCESSES, FAILURES, AND A ROADMAP FOR REFORM, Richard A. Bales & Jill I. Gross, editors (2025 Cambridge University Press) Transparent Connections: Arbitrators, Attorneys, Parties and Social Media Disclosures, AAA-ICDR Blog & News (July 2024) Criminalizing’ Depositions in Arbitration, 108 Minn. L. Rev. 2437 (2024) Safeguarding Confidential Arbitration Awards in Uncontested Confirmation Actions, 59 AM. B.L.J. 505 (2022) Proposed Guidelines for Arbitral Disclosure of Social Media Activity, 23 CARDOZO J. CONFL. RESOL. 1 (2022) (with Leslie Bellwood) (selected as Best ADR Scholarly Article of the Year by AALS ADR Section)

Minneapolis, MN.

Hourly Rate: $650.00 Daily Rate: Not provided Study Rate: $650.00/hr Cancellation: Not provided Cancellation Period: Not provided Comment: Willing to serve throughout the U.S. and overseas

English

United States of America

Minneapolis, Minnesota