Mediator Resume

Arbitrated numerous complex, multi-million dollar disputes, as sole arbitrator and as panel chair or a member. Have resolved numerous disputes as a mediator, many in the hundreds of millions of dollars. Worked as in-house counsel for 20+ years, serving as general counsel to three corporations, and currently as outside counsel. ADR and legal practice are focused on technology (hardware, software, IT services), retail, food processing, and corporations with high-value intellectual property assets. Also have significant employment experience, having overseen two corporations’ HR departments, and have had responsibility for executive employment agreements, compensation and terminations.

Jordan Associates, LLC - President Mandell PC - Of Counsel

Attorney, Arbitrator, Mediator

President, Jordan Associates, LLC 2004 - Present; Of Counsel, Mandell PC, 2005 - Present; Senior Vice President/General Counsel and Secretary, PeopleSoft Inc., 1999 - 2004; Vice President and General Counsel, Sega of America Inc., 1994 - 1999; Partner, Carr & Ferrell, 1993 - 1994; Vice President and General Counsel, Worlds of Wonder Inc., 1987 - 1992; Assistant General Counsel, Dole Foods Inc., 1984 - 1987, Corporate Counsel, Beatrice Companies Inc., 1981 - 1983.

ARBITRATOR/MEDIATOR - Member of AAA’s commercial, large complex case, employment, ICDR, Mediation and EDR Mediation panels. Have resolved numerous high-value disputes, including matters related to breaches of technology contracts, various IP infringements, failed software development deals and wrongful terminations. Since 2009, have arbitrated, as sole arbitrator, chair and panel member, matters with complicated jurisdictional and procedural issues and extensive motion practice. As an arbitrator, ensure that the process is fair and efficient, conducted according to the parties' agreement relating to the proceeding, and determined consistent with the evidence and applicable law. As a mediator, structure the process to maximize the potential for resolving the matter. With both legal and business experience, including at the executive level, can thoroughly understand all facets of complex business disputes. As a result, can effectively assist parties in reaching mediated solutions and reach more reasoned decisions in arbitrations. COMMERCIAL TRANSACTIONS - Extensive experience drafting and negotiating agreements documenting complex foreign and domestic transactions, including joint ventures, technology licenses, software development and implementation agreements, web services agreements, marketing, manufacturing, and outsourcing agreements, and distributor and sales representative agreements. LITIGATION - Litigated commercial and intellectual property disputes. As in-house counsel, supervised outside counsels' handling of disputes related to failed software implementations, shareholder and consumer class actions, product liability and warranty claims, wrongful termination claims, and trade secret theft and IP infringement suits. Drafted pleadings and motions filed in the suits. TECHNOLOGY - Extensive experience drafting and negotiating technology, patent, trademark and copyright licenses, development and reseller agreements, covering software, hardware, content and other rights. INTELLECTUAL PROPERTY - As in-house counsel, developed worldwide IP filing, maintenance, enforcement and antipiracy policies and handled trademark clearance, filings, and maintenance. EMPLOYMENT - Advised on employment matters, including termination, harassment, option and benefit plans and executive compensation. CORPORATE GOVERNANCE - Advised Boards of Directors. As in-house counsel, acted as corporate secretary, maintained minutes of meetings; implemented Sarbanes-Oxley compliance program. M & A - Drafted and negotiated merger, acquisition and divestiture agreements of both public and private companies. Defended against prolonged hostile takeover attempt of PeopleSoft by Oracle Corp. Directed due diligence and worked on post-acquisition integration. REGULATORY COMPLIANCE - As in-house counsel, oversaw SEC reporting and compliance for entities that were publicly-reporting. Responsible for other regulatory compliance, including FCPA, FTC, FDA, antitrust, export licensing and internet privacy regulations. Handled government investigations. Advised on antitrust issues. Oversaw advertising review and claim substantiation. MANAGEMENT - Managed three legal departments; the largest was 95 professionals (40 attorneys) located in offices worldwide. Also managed Human Resources, Corporate Security and Real Estate Departments for PeopleSoft and Sega of America. BANKRUPTCY - Counseled Worlds of Wonder, Inc. during Chapter 11 proceeding which ended in the company's successful restructuring and emergence from bankruptcy.

Member of the AAA’s Mediation and EDR Mediation panels, and commercial, large complex case, employment and ICDR panels. Have mediated disputes, many in the hundreds of millions of dollars, since the early 1990s. Process is structured to maximize the potential for resolving the matter. Legal and business experience, including at the executive level, result in more insight in to the origin of disputes and their potential resolutions.

The typical types of disputes handled as a mediator include complex commercial and contract disputes, disputes related to technology licensing, software development and implementation agreements, patent, copyright and trademark infringement matters, disputes between shareholders in closely-held companies and employment-related disputes, particularly at the executive level.

Mediation provides a critical opportunity to settle a matter and avoid the time and money that further litigation would entail. The process can also provide a clearer understanding of the other side's position, and gives a party the chance to re-evaluate its own case. As a mediator, I structure the process to make sure that this opportunity is not lost and to increase the chances that the matter will be resolved. Based on my experience, the success of the process is dependent on several key factors. First, the mediator and the parties need sufficient information so that they can knowledgeably evaluate and work through various settlement proposals. Prior to mediation, I explore with the parties whether they need or want to share information in advance, or at least gather relevant information for their own review before coming together. It is also important that representatives of each party with sufficient decision making authority attend the mediation and participate with counsel in joint sessions and conferences with the mediator. Clients need to hear the other side explain its case or counterclaim and the extent of its damages, a perspective on the dispute that a client may not have gotten from hearing his or her own counsel describe the relative merits of the case. The mediator and the parties must commit enough time to explore potential outcomes for settlement. That doesn't mean a protracted mediation session, but the mediator does need time to understand the dispute and work through issues that may be impediments to settlement. If a session is adjourned while the parties gather more information or clarify certain facts, the chances of a mediated settlement decrease significantly as the litigation proceeds in the interim. As a result, I work hard to get around or minimize the impact of obstacles that come up during a session so that the momentum for settlement is not lost. In addition to providing a structure that facilitates resolution, the mediator has to help the parties understand the relative strengths and weaknesses of their cases and from that, the risks and costs of going forward. The mediator also has to assess what each party would consider paying or agreeing to do to resolve the dispute and then try to narrow the gap. This requires a mediator with sound judgment, broad substantive experience and the ability to quickly evaluate the pros and cons of various proposals the parties put forward. It also requires a level of creativity to be able to take a proposal or direction that seems promising and suggest ways that the parties can structure a deal that meets the their goals and ultimately resolves the dispute. I bring these attributes to the mediation process, as well as the structure that is needed, increasing the likelihood that the process will be successful.

Proficient with remote hearing platforms, including Zoom. Has conducted numerous arbitration hearings and mediation sessions using Zoom. Maintains a Zoom account used in arbitrations and mediations without additional charge to the parties. Understand e-discovery technology. Has worked in technology for 30 years and have technology proficiency generally. Successfully completed Clearbrief Academy, June 2025.

DePaul University College of Law (JD - 1980); Northwestern University (BA - 1973).

Admitted to the Bar: California (1984); Illinois (1980).

American Bar Association; DePaul University College of Law Advisory Board for the Center for Intellectual Property Law and Information Technology; Trustee, Early Dispute Resolution Institute.

Frequent lecturer on commercial, technology and intellectual property licensing, ethics and e-discovery topics for several national legal CLE providers. Have been published in the National Law Journal and is a contributor to "Winning Legal Strategies for Software Companies: Leading Lawyers on Protecting IP, Negotiating Contracts, and Creating Legal Game Plans." Chaired the ABA Dispute Resolution Section's Task Force on Early Dispute Resolution, served as an Advisor to the American Law Institute's Restatement of Law Third, Unfair Competition and has been on the Board of Directors of the International Trademark Association (INTA) and chaired its Brief Amicus Committee. Has also served on the Executive Committee of the California State Bar Intellectual Property Section and was a member of the ABA Task Force on Security Interests in Intellectual Property.

Travel Time: No charge for travel time, unless travel by car exceeds two hours roundtrip. Expenses: No charge for travel expenses for mediations in the San Francisco Bay Area. No charge for travel expenses in the Chicago metropolitan area.

Hourly Rate: $525.00 Daily Rate: Not provided Study Rate: $525.00/hr Cancellation: Not provided Cancellation Period: Not provided Comment: Compensation rates, established by the AAA, are set forth in the applicable Consumer Mediation Procedures.

English

United States of America

Chicago, Illinois