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Mediator Resume
Pierre A. Towns
Current Employer-Title
Human Resource Capital Consultants Inc - Managing Partner
California State University San Marcos - Part-time Instructor
Work History
Managing Partner, Human Resource Capital Consultants Inc., 2003 - Present; Part-time Instructor, California State University San Marcos - College of Business Administration, 2017 - Present; Chief Talent Officer, Room to Read, 2011 - 2019; Part-time Lecturer, University of Southern California - Marshall Business School, 2007; Vice President/Chief Administrative Officer, MedUnite Inc., 2000 – 2003; Vice President of Human Resources and Administration, ARCO Latin America - Atlantic Richfield Company, 1997 – 1999.
Experience
Over 25 years of ‘C’-Level experience. Work experience includes the chemical, financial services, natural resources, entertainment, information technology services, and non-profit sectors. Over 40 years’ cumulative entrepreneurial experience in the auto repair, food processing, property management and consulting sectors. Over 45 years’ as a Human Resources professional delivering and managing all areas of human resources including: conflict resolution, culture change, teambuilding, mediation, arbitration, professional development, labor negotiations and grievance management.
Mediator Experience
Mediated hundreds of employment disputes between employees of self-owned company or client firms. Mediated scores of labor disputes between companies and former employees. Negotiated hundreds of termination and severance agreements between companies and employees. Represented the company or clients in Civil or Labor Courts in the US and South Africa. Won a five-year case in the South African labor court against five plaintiffs. Currently, developing strategy and providing testimony for the Respondent in a case before the Commission of Conciliation, Mediation and Arbitration in South Africa. Mediated agreements between companies and labor unions; Oil, Chemical and Atomic Workers, Teamsters, Steam and Pipefitters Union, International Brotherhood of Electrical Workers. Negotiated scores of partner agreements.
Representative Issues Handled as a Mediator
Mediation issues include: age, ethnic, gender and sexual orientation discrimination, wrongful discharge, harassment and sexual harassment and policy or labor agreement non-compliance issues.
Mediator Style & Process Preferences
Having used the process for many years, mediation has proven to be a better solution to arbitration or litigation. It is usually faster, less expensive and allows the parties to retain the authority to resolve the dispute. For mediation to be successful, both parties must enter the process in ‘good faith’, willing to work toward a mutually agreeable resolution. The mediator should facilitate the process, acting as an objective third-party with the interests of both disputing parties in mind. The mediator should thoroughly understand the facts of the case and should be able to probe to clarify evidence and help the parties develop new insights which may lead to an agreeable outcome.
Effective conflict resolution and mediation approaches are situational; therefore, if required, an effective mediator must be able to use all three mediation styles, distributive, integrative and transformational. As a firm believer in the interactionist view of conflict, a transformative mediation approach is preferred with an integrative, principled approach as a backup. Where the parties are not adversarial, instead working collaboratively to preserve the relationship and identify win-win outcomes or reasonable compromises.
Education
University of Southern California (MBA, General Management and Organization Development-1993); University of California - Riverside (BA, Administrative Studies/BS, Economics-1975).
Professional Associations
Society of Human Resource Management
Compensation
Hourly Rate: $425.00
Daily Rate: Not provided
Study Rate: $200.00/hr
Cancellation: $200.00/hr
Cancellation Period: 2 Days
Comment: Cancellation charge is for work completed before cancellation only. Cancellations within two days of the hearing will be charged for one full hearing day.
Languages
English
Citizenship
United States of America
Locale
Carlsbad, California
