Mediator Resume

Has served exclusively as a neutral since May, 2019, mediating and arbitrating a broad range of commercial, employment, health care, personal injury and property damage matters, including multi-party matters and class actions. Matters have ranged from small disputes under $50K to large, complex matters involving claims over $25 million. As an advocate, was involved in mediations and negotiations involving claims exceeding $100 million, and criminal and civil penalties. Before becoming a neutral in May, 2019, had over 35 years of litigation, litigation management, and compliance experience.

Bixenstine Resolutions, LLC - Member and Co-Owner

Arbitrator, Attorney, Mediator, Consultant

Council Member, Shaker Heights City Council, 2024-present; Co-Owner/Member, Bixenstine Resolutions LLC, 2019-Present; Chief Compliance Officer, University Hospitals, 2015-2019; Vice President/Deputy General Counsel, University Hospitals, 2003-2015; Vice President/Chief Litigation Counsel, TRW Inc., 2001-2003; Senior Counsel, TRW Inc., 1999-2001; Partner/Associate, Jones Day, 1983-1999; Law Clerk for The Honorable David Porter, U.S. District Court - Southern District of Ohio, 1982-1983.

Has served exclusively as a neutral since May, 2019 mediating and arbitrating a broad range of commercial, employment, health care, personal injury and property damage matters, including multi-party matters and class actions. Matters have ranged from small disputes under $50K to large, complex matters involving claims over $25 million. As an advocate, was involved in mediations and negotiations involving claims exceeding $100 million, and criminal and civil penalties. Before becoming a neutral in May, 2019, had over 35 years of litigation, litigation management, and compliance experience in handling complex health care, medical malpractice, False Claims Act, qui tam, Stark/Anti-Kickback, HIPAA, product liability, pharmaceutical, employment, commercial/business, antitrust, and environmental disputes and government investigations. Also, has served as Council Member for the Shaker Heights City Council, since January 1, 2024, serving as Chair of the Sustainability Committee, and a member of the Finance, Neighborhood and Economic Development Committees and the Board of Appeals, from 1/1/24-12/31/25. Beginning January 1, 2026, will serve as Vice Mayor, Chair of the Neighborhood and Economic Development Committee, Chair of the Board of Appeals, and member of the Finance and Administration Committees. Served as Chief Compliance Officer in charge of compliance and ethics for a major health care system with over $4B in revenue, 27,000 employees, over 2,500 physicians, an academic medical center, 11 community hospitals, two large joint venture hospitals, home care and hospice services, and affiliated health-care entities. While in this role, the organization was awarded Ethisphere’s award as one of the World’s Most Ethical Companies all four years. Before that, served as Vice President and Deputy General Counsel of same health care system, in charge of claims, litigation and risk management. Established a best-in-class claims and litigation and risk management function and handled a wide range of matters including medical malpractice, employment, contract, antitrust, business/ commercial, physician peer review, governance, general liability, insurance, False Claims Act, Stark/Anti-Kickback, HIPAA matters and government investigations. Prior to that, served as Vice President and Chief Litigation Counsel for a Fortune 500 company, and before that as a litigation partner at a major international law firm. In those roles, handled extremely complex matters, such as major government investigations, environmental, high-stakes business, and multi-party and multi-state product liability matters. Following Law School, served as Law Clerk to The Honorable David Porter, Southern District of Ohio. Currently serves as Leader-in Residence for Health Law & Policy for Cleveland State University College of Law, and President of the Board of Trustees of Great Lakes Theater.

Experience since May 2019 mediating numerous health care disputes (including medical malpractice, wrongful death, nursing home and assisted living matters, physician compensation, business separations), employment matters (including all types of discrimination, wrongful discharge, compensation matters, and class actions), personal injury, business/commercial and property damage matters. Mediation experience includes mediating multi-party and class action disputes. Extensive mediation experience (over 100 cases) as an advocate and party/executive prior to becoming a neutral, including all types of medical malpractice cases, e.g., birth injury, wrongful death, paralysis, psychiatric and long-term care facility matters; employment disputes, including executive compensation, wrongful discharge, and gender, race, disability and age discrimination matters; business and commercial disputes of all kinds, including engineering, IT, general business, antitrust, marketing and fraud issues; qui tam and fraud and abuse matters; and environmental matters. References: James Casey, jcasey@caseyinjury.org, 216-538-1977 Dustin Rawlin, dustin.rawlin@nelsonmullins.com, 216-304-6153 Steven.Friedman@squirepb.com, 216-479-8327 Jeffrey Van Wagner, JVanWagner@bspplaw.com, 216-875-2061 William B. Eadie, William.eadie@eadiehill.com, 216-777-8856 Charles Murray, Murray & Murray, 419-624-3000

Medical malpractice; nursing home issues; wrongful death; HIPAA; Medicare conditions of participation; product liability; property damage; personal injury; employment; wage and tip issues; compensation issues; business separations; age, gender, disability and race discrimination; retaliation; wrongful discharge; breach of contract; fraud; fair dealing.

Each party is invited to submit a confidential mediation statement approximately 1-2 weeks before the mediation session. Following receipt of the confidential mediation statements, I hold separate phone calls with counsel for each party, without charge. I find that these calls help me prepare for the mediation and facilitate resolution. At the mediation session, I will generally hold an opening session and explain the process. I will give counsel an opportunity to make brief opening statements, if they wish to do so, and will also ask the parties if they have anything they would like to say before moving into separate caucuses. If the parties prefer not to make opening statements, we will move into separate caucuses after a very brief introductory opening session. In the separate caucuses, each party is provided the opportunity to express their positions and the bases for their views. I then raise questions and share opposing party’s views to help all parties understand the weaknesses in their positions and the risks of litigation. I ask the parties to agree at the outset of the mediation not to leave the mediation until I have agreed that the parties have reached impasse, because we can often find ways to overcome the obstacles to resolution. I will be diplomatically evaluative if requested to give my opinion by counsel or a party, and when I believe it would assist resolution.

University of Chicago (JD-1982); Middlebury College (BA, Political Science and French, summa cum laude-1979).

Admitted to the Bar: Ohio (1982).

Fellow, Cleveland Metropolitan Bar Association; Master Bencher, J. Manos Inn of Court; Lifetime Member, Eighth District (Ohio) Judicial Conference; Life Member, Elite Women Around the World; Former Member, In Counsel With Women.

Greater Cleveland, Ohio area.

Hourly Rate: $475.00 Daily Rate: Not provided Study Rate: $475.00/hr Cancellation: Not provided Cancellation Period: Not provided Comment: Will charge for expenses incurred in event of cancellation.

English

United States of America

Shaker Heights, Ohio