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Mediator Resume

Jennifer Cook, Esq.

Jennifer Cook, Esq.

Professional Summary

In-depth experience in complex contract law with over 15 years of experience running high-volume courtroom programs throughout New York City. Vast trial experience, motion practice, oral argument, motion drafting, appellate practice and teaching lawyering. Public interest work with litigants from various socioeconomic, cultural, linguistic and ethnic backgrounds.

Current Employer-Title

JRC Resolution, PLLC - Independent Arbitrator and Mediator

Profession

Attorney, Arbitrator, Mediator

Work History

Judicial Hearing Officer, OATH, 2024-2025; Principal, JRC Resolution, PLLC, 2022-Present; Attorney, Brooklyn Volunteer Lawyers Project, 2018-2022; Attorney, New York Lawyers Assistance Group, 2014-2018 and 2024; Attorney, Nassau/Suffolk Law Services, 2007-2008.

Experience

Primarily litigated contract, banking and consumer cases, with extensive trial work, motion practice and oral argument experience. Vast experience in complex contract interpretation related to finance, lending and banking; issues include credit reporting, lemon law, UCC breaches, bankruptcy, telecommunication violations, consumer scams, debt consolidation, execution on judgments; default on credit cards, student loans, college tuition, medical disputes, home and personal loans, rent arrears. Brought affirmative cases on behalf of consumers under state and Federal statutory provisions, including FDCPA, UCC, GBL, and NY Consumer Protection Statutes. Handled all aspects of Chapter 7 bankruptcy filings and appearances. Trained attorneys on all aspects of litigating cases and bankruptcy filings. Appellate practice, including perfecting briefs and giving oral arguments. Filed consumer complaints with the FTC, credit reporting agencies and the NY Attorney General. Created and gave consumer-related CLEs and created up-to-the-moment Covid-19 web content.

Mediator Experience

Served as a mediator on a range of issues and in various courts, including complex commercial/business cases, commercial rent disputes, construction, consumer credit, defaulted home loan, real estate, attorney fee disputes, cryptocurrency, divorce, child support, child custody, and equitable distribution of martial assets.

Representative Issues Handled as a Mediator

Multi-million dollar high-rise construction contract with many subcontractors and various kinds of work performed; real estate case involving a commercial and residential lease with ownership rights, alleged fraud and retirement issues; low-income divorce involving child support, state benefits and out-of-state co-parenting issues; business deal for non-payment of web-based marketing and cloud services; consumer case invoking Federal and state protection statutes.

Mediator Style & Process Preferences

A productive mediation process adapts to each unique case, bearing in mind the simplicity/complexity of the claims and the party expertise. Very experienced working with pro se (unrepresented) litigants, making every effort to humanize the adversarial process and make it understandable and fair to all parties. Approaches every case by listening to the parties, in an effort to gain understanding and trust, and then works collaboratively to create a meaningful path forward. Demonstrates timeliness, organization and knowledge of the law while also keeping in mind the practicalities that each individual party/attorney/situation offers.

Technology Proficiency

Adept at hosting Zoom and Microsoft Teams; Microsoft Suite, including Word, Excel and Power Point; LexisNexis and WestLaw research tools; Google-suite, including Docs, Sheets, Slides, Google Meet and related cloud-based programs; Adobe; Legal Server; Canva.

Education

CUNY School of Law (JD - 2006); University of Florida (BS - 1998).

Professional Licenses

Admitted to the Bar: New York (2007); Eastern District New York (2007); Eastern District Bankruptcy Court (2018).

Professional Associations

New York State Bar Association; New York City Bar Association; New York City ADR Committee (2022-Present); New York City Civil Court Committee (2020-2023); Small Claims Arbitration Association.

Compensation

Hourly Rate: Not provided Daily Rate: Not provided Study Rate: Not provided Cancellation: Not provided Cancellation Period: Not provided Comment: Compensation rates, established by the AAA, are set forth in the applicable Consumer Mediation Procedures.

Languages

English

Citizenship

United States of America

Locale

Brooklyn, New York