Mediator Resume

International mediator, trainer and dispute resolution practitioner. FCIArb; CEDR and CIArb accredited with 20 years and hundreds of cases of experience in managing cross-border, complex and multi-party commercial, business, IP, civil, sports and workplace disputes, plus consumers and community mediations. Contract Professor at the University of Trento – School of Law on Mediation and Negotiation. Contract Trainer and Consultant at the UN Organization (UNDP, UNLB, UNFSU), USAID, EPO and on several EU Projects on ADR, Peer Mediation and Conflict Management. Course Director, Senior Faculty, and Chief Assessor for the CIArb Mediation Skills training course. Mediation Skills trainer for companies, law firms, professional associations.

Full-time Mediator, Attorney

Mediator, Mora Dispute Resolution, 2007-Present.

An international mediator and dispute resolution practitioner with extensive experience in academic and professional training, currently serving as a contract professor at the University of Trento, Italy, in the School of Law. Since 2012, courses taught include the "Advanced Course on Negotiation and Mediation," the "Clinic on ADR," and the "Negotiation and Mediation Training and Coaching" programs. Additionally, a faculty member of the "Conflict Managers of Tomorrow" project at the University of Trento, active since 2010. In 2024, contracted as a trainer at the European Patent Office (EPO) in Munich. Previous training roles include the United Nations (UN) in New York and the UN Development Programme (UNDP) in The Gambia, where ADR staff received training on ADR mechanisms in relation to mediation, conciliation, and negotiation in 2022. From 2014 to 2016, served as a visiting professor at the DHBW Institute in Ravensburg, specializing in mediation. Other training responsibilities include the United Nations Logistics Base (UNLB) in Brindisi and the UN in New York, where negotiation skills training was provided to members of the United Nations Field Staff Union (UNFSU) in 2014. A member of both the Florence International Dispute Resolution Academy (FIDRA) and the Camera Arbitrale di Milano (CAM) since 2012. Accredited as a trainer and assessor by Italy’s Ministry of Justice since 2010, providing both ad hoc and collaborative training with leading national mediation training providers. Training has been delivered to professionals, ADR/negotiation specialists, companies, trade unions, bar associations, financial institutions, and public and private organizations. More than 620 training courses have been conducted, covering topics such as Mediation Skills, Advanced Mediation Skills, Negotiation Skills, Conflict Management, and Problem Solving in Conflict.

Expertise includes cross-border, complex, and multi-party disputes, as well as intellectual property and information technology (IT) disputes. Experience also covers civil, commercial, and business disputes, workplace conflicts, and disputes in the sports sector.

IP (Patent, trademarks, copyrights, geographical indications-related disputes). Real Estate disputes (construction, contract, commercial lease, investment disputes). Civil and Commercial disputes (Contracts, torts, class-action, inheritance, partnership, franchise, consumer, mergers and acquisitions disputes). Workplace disputes (Interpersonal, discrimination and harassment, compensation and job responsibility, union and management disputes). Sport disputes (Contract, injury claims, IP-related, compensation, broadcasting disputes).

My mediation style is fundamentally facilitative, emphasizing collaboration and open communication. I prioritize creating a safe space for all parties to express their thoughts and feelings, recognizing that emotional and relational dynamics are crucial in complex negotiations. I employ transformative skills to help participants not only resolve their dispute but also strengthen their relationships and personal growth. By actively listening and guiding discussions, I support the parties in finding common ground and fostering understanding. My approach is centered on empathy and care, ensuring that all voices are heard and valued, which ultimately leads to more sustainable and meaningful resolutions. My style promotes collaboration, guiding parties through complex negotiations by breaking down issues into manageable parts. I foster a safe environment, encouraging open dialogue and creative solutions, ultimately supporting everyone dealing with complex and difficult negotiation aspects and reach a mutually beneficial agreement. Pre-mediation briefs will be requested in advance of the mediation session.

Familiarity with online platforms (Zoom, BBB) with availability and willingness to conduct mediation procedures or single sessions using those platforms.

Università degli Studi di Siena (LL.M., Alternative Dispute Resolution Procedures - 2007); Università degli Studi di Trento, Facoltà di Giurisprudenza (Laurea (Italian equivalent to Master’s and Bachelor’s degree), Law, European and Transnational - 2004).

Admitted to the Bar: Italy (2004).

Bar Association of Verona, Italy; CIArb.

Training Mediation and Negotiation Skills – Skills and Role-Playings. Various Authors. Curated by Prof. Silvana Dalla Bonta’; edited by Universita’ degli Studi di Trento. 2022. Le Parti in Mediazione: Strumenti e Tecniche. Dall’esperienza pratica alla costruzione di un metodo. Various Authors. Curated by Prof. Silvana Dalla Bonta’; edited by Universita’ degli Studi di Trento. 2020.

Hourly Rate: $500.00 Daily Rate: Not provided Study Rate: $500.00/hr Cancellation: Not provided Cancellation Period: Not provided Comment: Available and equipped for on-line mediations/meetings. If in-person, the travel expenses will be discussed with the parties.

Armenian; English; French; Italian; Russian; Spanish

Italy

Italy